Microsoft does not back up Office 365 the way you need.
Microsoft keeps the service running. Keeping your data safe, recoverable, and compliant is your responsibility. That is where Backup Experts comes in.
What Microsoft covers vs. what you cover
Microsoft 365 operates under a shared responsibility model. They protect the platform. You protect the data inside it.
Microsoft covers
- Datacenter uptime and geographic redundancy.
- Short-term retention of deleted items within their own recycle bins.
- Protection of their service from major outages and hardware failures.
You are responsible for
- Accidental or malicious deletion of mailboxes, files, Teams channels, and SharePoint sites.
- Ransomware that encrypts or exfiltrates cloud data before native retention can help.
- Ex-employees, rogue admins, or compromised accounts that wipe data deliberately.
- Long-term retention, legal hold, and compliance needs beyond Microsoft 365 defaults.
- Fast recovery of a single email, file, folder, or entire account to a point in time.
What can go wrong without a backup
Accidental deletion
Users delete emails, SharePoint libraries, and OneDrive folders every day. The recycle bin empties. Without a backup, the data is gone for good.
Ransomware and malware
Ransomware can encrypt cloud files, spread through Teams, and exfiltrate mailboxes. Native tools give limited rollback windows and no clean air-gapped copy.
Malicious insiders and leavers
An ex-employee or compromised admin can delete entire mailboxes, wipe Teams channels, and remove SharePoint sites. Audit logs are not a backup.
Retention and compliance gaps
Microsoft 365 retention policies are complex, license-dependent, and not designed for point-in-time recovery. Compliance and legal hold need a separate, immutable copy.
How Backup Experts can help
We deliver Office 365 backup as an Australian-based managed service with Australian datacenter storage. You get enterprise-grade protection without the enterprise-grade headache.
Separate, immutable copies
Backups are stored in Australian datacenters and copied to separate immutable storage arrays. Ransomware cannot alter the protected copies.
Up to six backups per day
Exchange and Teams up to six times daily. OneDrive and SharePoint up to four times daily. New accounts are discovered and added automatically.
Restore anything, quickly
Recover a single email, calendar item, file, folder, library, channel, or an entire account. Restore back to Microsoft 365 or export when needed.
Tested every two weeks
Backups are no good if they are not tested. We run automated restore verification every two weeks and report the results.
Fully managed
We connect your Microsoft 365 tenant, configure protection, monitor every job, and fix errors. You do not need to become a backup engineer.
Simple pricing
$5 per account per month with unlimited data. No per-GB charges, no surprise fees, no license complexity.
Close the Office 365 backup gap
Microsoft keeps the lights on. We keep your data safe. Get a quote and a free tenant-readiness review from Backup Experts.